At Cath's Cottage, our products are designed, made, packaged and posted from our own workshop and studio on the beautiful Central Coast of NSW.
Established as a registered Australian business in 2009 we sell online and attend various markets, festivals and events throughout the year.
As i am over at the workshop nearly every day, we have a 3-5 day production turnaround before packaging and posting your order. This may extend during peak or busy times such as May, Sept, Nov, Dec.
SHIPPING AND DELIVERY TIMES:
Shipping from NSW, Australia
Standard and Parcel Post: 2-6 business days
Express Post: 1-2 business days with tracking (NT WA and TAS 2-4 Days)
International Air Mail: 6-21 business days
*** If you need your item quickly, we suggest using the express post option at checkout which also includes tracking.
Our goods are sent via Australia Post and are packaged securely with bubblewrap and backing boards where necessary.
Please visit the Australia Post website for delivery times as this varies from State to State.
Please note, if you choose FREE STANDARD POSTAGE Australia Post does NOT provide tracking for your item and we can't accept responsibility for lost or late mail.
* The Parcel Post or Express post option in Australia, includes tracking and is always recommended for peace of mind.
* Australia - we also offer express post, postal delivery 1-3 days plus the time we need to make your order :)
* International - all International sales are sent flat rate parcel post with tracking, please allow up to 4 weeks for International postal delivery which is airmail.
Once goods have left our studio, unfortunately, we cannot guarantee delivery times as this is out of our control.
It is the buyer's responsibility to have the correct address for receipt of goods.
We are not liable for any customs tax your country may impose.